A colleague of mine, Jason Tanner, recently brought in a feedback technique called the “Perfection Game” that I had learned of a while ago but had never had an opportunity to utilize. Its been a great and helpful tool for us in many aspects.
I’m not positive of the origin, by I learned about it from Michele McCarthy and the Core Protocols. On their site you can read through the official rules of the game (about 1/2 way down the page), but for simplicity here’s the gist of it:
- Joe offers their item or activity for feedback – this could be a product, a presentation, a document, a dance routine, fresh baked cupcakes, or just about any individual thing upon which he’d like to gather feedback.
- Sally offers feedback, starting with a rating based on a 1-10 scale (1 being horrible, 10 being perfect).
- Sally then describes the key things she LIKED about the item or activity. Note that there must be things they liked as long as the score is above a 1!
- Sally then describes, in her opinion and experience, what Joe would need to do to earn a 10 from her. In this case, if Sally cannot think of any way to improve upon Joe’s item, she must give it a 10!
- Joe thanks Sally for the gift of meaningful feedback and a clear path to perfection.
We’ve seen this technique work quite well in real life scenarios, specifically with mentoring new Agile Coaches at Capital One.
Agile coaches often utilize different modes depending on the situation in which we find themselves. Here are some of the typical “hats” we wear:
Agile Coaching Modes
In a word...
|Consulting||Using your knowledge, experience, expertise and skills to do the work and provide the answer.||Doer||Fishing|
|Training||Directive instruction on a specific topic based on a predetermined curriculum.||Instructor||Teaching them to fish.|
|Facilitating||Stimulation through creation of an environment and agreed upon guiderails in which participants lead the learning process through inquiry, self-reflection, and/or group interaction.||Enabler||Providing the boat, fishing pole, hooks, bait and a book on fishing so they can figure out for themselves how to fish|
|Coaching||Challenging the person to achieve their vision of success through identification and guided achievement of intermediate goals by providing the right feedback or the right question at the right time to enable new ways of thinking and self-realization by the participant.||Mirror||Show them the way they are currently fishing and challenge them to improve in order to become the best damn fisherman they can be.|
|Mentoring||Sharing experiences and advising the participant from the position of having deeper experience or expertise and being a model for the participant’s vision.||Role Model||Being the top fisherman in the village, sharing experiences, and advising the aspiring fisherman on how to achieve a similar result.|
The inaugural Agile Indy Conference will take place in Indianapolis, IN on March 8th, 2013. Project Brilliant is a Platinum sponsor of the event. Aaron Kopel, Managing Partner at Project Brilliant, will join several well known speakers from across the Agile spectrum, including Christophe Avery, Johanna Rothman, Chet Hendrickson & Ron Jeffries, Tom Mellor, and others in brining the focus of the Agile universe to Indianapolis for a day.
Aaron’s talk will cover scaling Agile to large enterprises with focus on the Scaled Agile Framework (SAFe) developed by Dean Leffingwell, and including first hand experience from Aaron’s recent work with Capital One as the Lead Agile Coach for their Enterprise Transformation to Agile.
Its sure to be a great event, we hope to see you there!
For more information and registration visit www.AgileIndyConf.com.